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Lecture Structure
- Wing a brief (00:08:46)
- ovation (00:10:20)
- ion 1 1OVa (00:10:21)
- Q EP9 4 (00:15:04)
- why is it so hard (00:15:24)
- FORESIGHT DESIGN (00:15:44)
- learning (00:15:44)
- have different (00:15:44)
- prototype (00:16:41)
- functional (00:16:41)
- ideas the (00:16:41)
- FUTURE (00:16:53)
- ans disciplinary LIB teams (00:18:39)
- teaching teal (00:18:54)
- industry projects (00:20:12)
- University learning PROCESS CONTENT delivered by Industry (00:20:49)
- ORACLE (00:22:10)
- 310 partnerships 2010 2011 total 310 global teams network wide (00:22:42)
- facilities (00:22:57)
- me310 loft jazz session (00:24:06)
- L15 (00:25:15)
- cut to (00:25:35)
- paper bike rally (00:25:36)
- E323 (00:26:29)
- Stanford like design process (00:27:30)
- 1 1 1 and (00:27:46)
- in 30 Weeks (00:28:28)
- inventing the future in 30 Weeks (00:28:36)
- project challenge improve the open air experience (00:29:28)
- modeling what we know TUM (00:30:01)
- airflow revisited (00:30:43)
- full scale prototyping (00:31:45)
- rule (00:32:13)
- airflow (00:32:54)
- getting g real on the open road from concept to reality (00:35:06)
- fluid dynamics re visited (00:35:51)
- validating g airspeed measurement w her hair (00:36:05)
- validating g airspeed measurement but w her hair (00:36:45)
- me31 case (00:37:43)
- perfect eyes (00:40:41)
- CURRENT PROCESS (00:42:28)
- USER BENEFITS (00:42:48)
- IMAGINE YOU (00:43:32)
- WITHOUT TAKING (00:43:41)
- re designing thinking (00:44:51)
- design thinking research in context (00:45:21)
- pow of observation (00:45:44)
- Enterprise Knowledge Acquisition FORMAL INFORMAL knowledge knowledge (00:46:02)
- the importance of f mediation by gesture (00:46:40)
- ion by gesture Tana P 1D 1989 (00:46:46)
- the design engineer s r s attention time constant P 1997 (00:47:11)
- each receptive expressive (00:47:11)
- across six activity categories (00:47:11)
- design information fragment duration (00:47:11)
- second rule (00:47:11)
- creative learning (00:48:13)
- creative learning noun phrases in formal documents (00:48:14)
- questioning drives performance (00:49:41)
- 986 (00:50:19)
- team communication (00:51:07)
- their impact on 1 (00:51:07)
- do we know about (00:51:07)
- team l (00:51:09)
- impact on (00:51:09)
- references (00:51:09)
- 2 teams of 6 students each with all of the same problem solving preference (00:51:14)
- making design 4 1 decisions together design observatory (00:51:38)
- fig (00:51:46)
- 66563 (00:52:19)
- 565663 (00:52:37)
- Styling Essence (00:53:21)
- innovation (00:54:46)
- tangible (00:54:46)
- tangible media (00:55:31)
- ling using (00:55:31)
- Jena (00:55:53)
- making (00:57:34)
- do we know about 4 (00:57:34)
- lent (00:57:34)
- consensus captured in CAD tool (00:57:36)
- 1 up ahead of schedule with (00:57:36)
- modeling (00:57:36)
- g new car sales in north (00:57:54)
- science (00:57:54)
- during new car sales in north (00:57:56)
- management (00:57:56)
- Bad customer experience is widespread and it can hurt business (00:58:48)
- Ethnography revealed some key insights about customer experience (00:58:53)
- Dealership s Decision Diagram from the General Manager s Point of view (01:00:14)
- perm (01:00:22)
- Dealership s Decision Diagram from the General Manager s Point of view (01:00:27)
- Customer Experience distinction based on Salesperson s Emotions (01:00:43)
- ref n 1 (01:01:43)
- Distribution of Monthly Profit based on Probability of Good on Phone (01:01:56)
- an equation for success (01:02:32)
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